Communication Skills
Part of the in-house training program at Future Links, this program aims to develop skills in the following areas:
- Listening
- Telephone skills
- Body language
- Personal space
- Conflict resolution
- Assertiveness
- Problem solving
- Different types of learning
- Self-esteem building
- Motivation
- Anger motivation
- Relaxation
Life Skills
The training is designed to provide the knowledge and develop the confidence needed for independent living and includes the following:
- How to obtain the best suited accommodation
- Viewing properties
- Applying for properties
- Rights and responsibilities
- Paying bills
- Looking after yourself
- Budgetting & planning